You are probably aware that emails sent thru the ToolBook ListServ is sent as raw unformatted text and seem to force a word wrap at 72 characters. This has the unfortunate side-effect of breaking really long URLs, such as the ones to the ToolBook Knowledge Base Articles.
To remedy this problem, SumTotal has implemented a new shorter URL that you can use when referring to them in emails, such as those you send to this ToolBook ListServ.
So whereas the long URL link reference would normally be seen (and still can be seen) as:
Adding Objects to the Catalog
http://kb.sumtotalsystems.com/community_kb_tb_display.asp?id=Q119455466800041
You can now optionally write the link in a much shorter form of:
Adding Objects to the Catalog
http://www.toolbook.com/kb/Q119455466800041
