Archive for November, 2004
23 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
Building upon its expertise in meeting the unique needs of the financial services sector, SumTotal Systems, the industry’s largest provider of learning and business performance technologies, services and processes, today announced that Sovereign Bank, a wholly owned subsidiary of Sovereign Bancorp, Inc. (NYSE: SOV), and pro forma one of the 18 largest financial institutions in the US, has chosen the SumTotal Enterprise Suite to drive the creation of an enterprise-wide learning program for 9,500 employees in more than 650 Community Banking Offices (CBOs) across the Northeast. Read more »
18 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
SumTotal Systems, the industry’s largest provider of learning and business performance technologies, services and processes, today announced that it has been named to Military Training Technology Magazine’s Top 100 for 2004. The annual listing, compiled by the magazine and its publisher, Kerrigan Media International, showcases companies that have significantly impacted the military training industry — whether through distance learning, live training, modeling, gaming, information retention, simulators or other training methods and technologies. Read more »
15 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
SumTotal Systems, the industry’s largest provider of learning and business performance technologies, services and processes, today announced that it has closed an agreement with WebEx Communications, a provider of on-demand Web meeting applications, to integrate the WebEx Training Center application with SumTotal’s learning management system, TotalLMS. The partnership is designed to enable a new virtual classroom option offered in the SumTotal Enterprise Suite. Read more »
13 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
As a Gold Sponsor of this year’s TechLearn Conference in New York City from November 14 - 17, SumTotal Systems, the industry’s largest provider of learning and business performance technologies, services and processes, will kick off its annual appearance at the show, with a day-long program of sessions on corporate learning and business performance best practices. The schedule of presentations, which runs from 9:45 a.m. — 5 p.m. on Monday, November 15, will be highlighted by a panel discussion on integrated learning technologies, held from 2:45 — 3:45 p.m. and hosted by Josh Bersin, leading industry analyst and president of Bersin and Associates. The panel features SumTotal customers Johnson & Johnson, Dun & Bradstreet, NCR, Symbol Technologies, Wachovia, as well as product specialists from SumTotal and SumTotal partner SkillSoft. Discussion will focus on the technical and business implications of integrating learning technologies such as CD-based applications and externally and internally hosted content, with learning management systems. This session will be recorded and made available as a webcast after the conference. Please visit www.sumtotalsystems.com/events for details on how to access the recording. Other sessions, presented by learning and technology experts from SumTotal and its customers, include: Leading Edge: The Top Ten Learning Innovations,” held from 9:45 - 10:45 a.m. and hosted by Jon Ciampi, director of product management at SumTotal and Francisco Soeltl, president of SumTotal partner MicroPower. Ciampi and Soeltl will review the latest innovative uses of learning technology that deliver bottom-line results, including specific, real-world implementations and technology uses. Examples will detail organizations that have pushed the boundaries of organizational learning to deliver unique benefits and value. “Optimizing Training and Performance in the Call Center,” held from 11:00 a.m. - 12:00 p.m. In this session, Ciampi, along with Jim Everidge, president and CEO of SumTotal partner Rapid Learning Deployment, LLC, will discuss the challenge of improving call center agent performance when training time is limited. Ciampi also will cover learning initiatives for improving call center customer service levels and performance, as well as how best to deliver learning to call center representatives while minimizing their time away from customers. “An Integrated And Blended Training Approach To Product Launches,” held from 4:00 - 5:00 p.m. Ciampi will join with a major retail customer to outline how to use learning as an effective tool in launching new products, including aligning the learning process with business objectives for the launch, decreasing time-to-market, readying partners, sales associates and services and support teams, and how to measure the results. In addition to its presentations, SumTotal also will showcase its industry-leading learning and business performance solutions — including a preview of its soon-to-be-launched SumTotal Enterprise Suite 7.0 — at its booth (#203) throughout the three days of the show. Also in conjunction with TechLearn, SumTotal will convene a gathering of its Customer Advisory Board (CAB), made up of many of the company’s largest enterprise customers from a wide variety of global geographies and industry sectors. SumTotal formed the CAB as a forum for customers to interact with each other around common business and industry challenges and to give the company valuable feedback it will use to ensure that its products, services and processes target those challenges. CAB members include such industry and government leaders as United Airlines, Microsoft, Albertson’s, Wyeth, Cendant, Cingular Wireless, Wachovia, the US Army, GlaxoSmithKline and New Horizons.
12 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
As a Gold Sponsor of this year’s TechLearn Conference in New York City from November 14 - 17, SumTotal Systems, the industry’s largest provider of learning and business performance technologies, services and processes, will kick off its annual appearance at the show, with a day-long program of sessions on corporate learning and business performance best practices. Read more »
9 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
R. Andrew Eckert, CEO of SumTotal Systems, the industry’s largest provider of learning and business performance technologies, services and processes, will participate in the 2004 AeA Classic Financial Conference on November 9 and 10, 2004, at the Hyatt Regency Hotel in Monterey, California. Mr. Eckert’s presentation will be webcast on Wednesday, November 10, 2004, at 11:00 A.M. Pacific Time. Read more »
4 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
SumTotal Systems, the industry’s largest provider of learning and business performance technologies, services and processes, today announced that Telecom New Zealand has implemented SumTotal’s TotalLMS as part of an ongoing commitment to providing better customer service throughout Asia Pacific. The company’s innovative approach involves educating and training more than 4,000 Telecom staff, and another 3,000 front-line retail staff, on mobile products and services in advance of their launch to the public. Read more »
1 November 2004 at 8:00 am · SumTotal Press Releases · SumTotal
umTotal Systems, Inc., the business performance and learning technology industry’s largest single provider of technologies, processes and services, today announced its financial results for the third quarter ended September 30, 2004. Read more »
