Click2learn, leader in enterprise productivity solutions, today announced that the industry leader in electronic billing and payment services and products has implemented Click2learn’s ToolBook simulation and content authoring solution to prepare hundreds of employees throughout the country for an enterprise-wide ERP system rollout. To ready its workforce to use the new ERP application, the company needed an enterprise-scalable tool that could rapidly create effective, interactive software simulations. With these simulations, employees can gain a hands-on understanding of the new software and be able to practice and master it in a simulated environment before beginning to use it in their day-to-day jobs. “Ensuring that employees quickly become comfortable and competent using new software systems, while minimizing the loss of productive time, is essential to an organization’s ability to continue providing high-quality service and generating revenue even as it is undergoing change,” said Brad Crain, Click2learn’s VP Toolbook.
